Terms & Conditions

Please read these Terms and Conditions ("Terms") carefully before using the Venture mobile application (the "App") operated by Naprio LTD, trading as Naprio Studios ("we," "us," or "our"), a company registered in England and Wales (Company Number: 17024491, Registered Address: 71–75 Shelton Street, London, England, WC2H 9JQ). By downloading, installing, or using the App, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the App.

1.Acceptance of Terms

By creating an account or using the App, you confirm that:

• You are at least 13 years of age (or 16 in the European Economic Area / United Kingdom).
• You have the legal capacity to enter into these Terms.
• You will comply with these Terms and all applicable laws and regulations.

If you are using the App on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms. We reserve the right to update or modify these Terms at any time. Material changes will be communicated through the App or via email. Your continued use of the App after changes are posted constitutes acceptance of the revised Terms.

2.Account Registration and Security

2.1 Account Creation

To access certain features, you must create an account by providing a valid email address and password. You agree to provide accurate, current, and complete information and to keep your password secure.

2.2 Account Responsibility

You are solely responsible for all activities that occur under your account. We are not liable for any loss or damage arising from unauthorised use of your account.

2.3 Usernames and Profile Information

You are responsible for the username, display name, biography, and other profile information you choose. Usernames and profile information must not be offensive, deceptive, impersonate another person or organisation, infringe third-party rights, or otherwise breach the Content Standards in Section 6.2. We reserve the right to reject, reclaim, or change any username or profile information that we reasonably consider to breach these Terms, including editing or removing an offending username, display name, or biography directly.

2.4 App Updates and Compatibility

We do not guarantee that the App will always be compatible with your specific device, hardware, or operating system version. The App is designed for current and recent versions of iOS and Android. You are responsible for installing regular App updates and maintaining your device's software to ensure continued functionality and security. We are not liable for any performance issues or malfunctions resulting from the use of outdated hardware or non-supported operating systems.

3.Licence Grant

Subject to your compliance with these Terms, Naprio LTD grants you a limited, non-exclusive, non-transferable, revocable licence to download and use the App on devices you own or control, solely for your personal, non-commercial purposes. This licence does not include any right to:

• Resell or commercially exploit the App or its content.
• Copy or redistribute the App in any medium.
• Modify, translate, adapt, merge, or create derivative works based on the App.
• Reverse engineer, decompile, or disassemble any part of the App.
• Remove or alter any proprietary notices or labels on the App.

This licence is granted solely for use on Apple-branded products and is subject to the Usage Rules set forth in the Apple Media Services Terms and Conditions. Naprio LTD reserves all rights not expressly granted to you.

4.Description of the App

Venture is a travel discovery and planning application that provides AI-powered place recommendations, travel itinerary organisation, virtual passport stamps, and social interaction features. The App is provided for personal, non-commercial use unless otherwise agreed in writing.

5.Subscriptions and Payments

5.1 Free and Premium Tiers

The App offers both free and premium subscription tiers. Premium subscribers receive enhanced features and usage quotas as described at the time of purchase.

5.2 Subscription Terms

Subscriptions are billed on a recurring basis via Apple's App Store. Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current billing period. You can manage or cancel your subscription through your Apple ID account settings.

5.3 Refunds and Withdrawal

All purchases are made through Apple's App Store, and all refund and withdrawal requests are processed and determined solely by Apple in accordance with its policies. Where applicable, consumers in the EEA or UK may have a 14-day right of withdrawal for digital purchases; however, this right may not apply once access to the digital content has begun, and any refund remains subject to Apple's determination. Where your account is suspended or terminated as a result of your breach of these Terms, you are not entitled to a refund of any fees already paid.

6.User-Generated Content (UGC)

6.1 Your Content

You retain ownership of the content you create ("User Content"). By submitting User Content, you grant us a worldwide, royalty-free licence to use, reproduce, and display your content to operate and improve the App.

6.2 Content Standards

User Content must not be unlawful, fraudulent, defamatory, harassing, abusive, or infringe on third-party rights. It must not contain viruses, promote hate speech, or contain sexually explicit, violent, or otherwise highly objectionable material. This standard applies to all User Content, including usernames, display names, biographies, photographs, reviews, notes, and travel plans.

6.3 Content Moderation and Safety Mechanisms

We reserve the right (but assume no obligation) to review, monitor, edit, or remove User Content at our discretion. To ensure a safe community, the App provides a blocking mechanism allowing you to block specific users or content, and a reporting mechanism for flagging objectionable content or behaviour. We maintain a zero-tolerance policy regarding highly objectionable content, harassment, or abusive users.

Where User Content breaches these Terms, we may edit or remove the content (including editing or removing an offending username, display name, or biography) and take account-level enforcement action under Section 13. We may retain a record of moderated content and the action taken, including a copy of reported content as evidence, as described in our Privacy Policy.

6.4 Content Reporting and 24-Hour Action

We provide clear mechanisms for users to report inappropriate or objectionable content and conduct. We will review and act upon reports of objectionable content or predatory behaviour within 24 hours of receiving a notification. Actions may include content removal, editing of profile information, user blocking, the issuing of a warning or strike, temporary suspension, or permanent account termination. We may retain a record of reports submitted, reports received about an account, and any associated evidence in order to operate the App safely and to comply with our legal obligations.

7.Social and Community Features

The App may allow you to make content public or collaborate on travel plans. You are responsible for the content you make public and whom you choose to share it with. We are not responsible for how others use content you have shared with them.

8.Intellectual Property

The App and its original content, features, and functionality are the exclusive property of Naprio LTD. You may not copy, modify, or reverse engineer the App or its content without prior written consent.

9.AI-Generated Content Disclaimer

9.1 Nature of AI Recommendations

9.2 Your Responsibility

You are solely responsible for independently verifying any information obtained through the App before making decisions relating to health, safety, travel, or financial matters.

10.Location Services and Stamps

The App requests location permissions to provide discovery and country stamp features. We do not continuously track your location. Passport stamps are digital collectibles with no monetary value and may be revoked in cases of fraud or location spoofing.

11.Prohibited Conduct

You agree not to use bots or automated means to access the App, attempt to circumvent security features, spoof your location, harass or abuse other users, or engage in activity that imposes an unreasonable load on our infrastructure.

12.Third-Party Services

12.1 Third-Party Integration

The App relies upon third-party services including Supabase, Google, Apple, and RevenueCat. By using the App, you acknowledge and agree that you are also bound by the Google Maps / Google Earth Additional Terms of Service and the Apple Maps Terms of Use.

13.Account Enforcement, Warnings, Suspension and Termination

13.1 Our Enforcement Rights

We may take enforcement action against your account where we reasonably consider that you have breached these Terms (including the Content Standards in Section 6.2 or the Prohibited Conduct in Section 11), engaged in fraudulent, harmful, abusive, or unlawful activity, or where action is necessary to protect other users, the public, our service, or to comply with our legal obligations. We exercise this discretion reasonably and proportionately to the conduct in question.

13.2 Range of Enforcement Actions

Depending on the nature and seriousness of the breach, and whether it is a first or repeated occurrence, enforcement action may include any one or more of the following:

• Warnings and strikes. We operate a cumulative strike system. We may issue a warning or apply a strike to your account when your conduct or content breaches these Terms. Strikes accumulate over time and influence the severity of any subsequent action.
• Editing or removal of content. We may edit or remove offending User Content, including usernames, display names, biographies, photographs, and travel plans.
• Temporary suspension. We may temporarily suspend your access to the App for a defined period. The length of a suspension is graduated and may increase with the number of strikes on your account or the seriousness of the breach. During a suspension you will be unable to access App features, and any time already served against a suspension is preserved if the period is later recalculated.
• Permanent termination (ban). For serious or repeated breaches, we may permanently terminate your account and your right to use the App.

13.3 Immediate Action

Where reasonably practicable, we will give you notice and an explanation of enforcement action. However, in cases of serious, harmful, or repeated breaches — including illegal content, threats to user safety, harassment, fraud, or location spoofing — we may suspend or terminate your account immediately and without prior notice.

13.4 Effect of Suspension or Termination

Upon suspension, your right to access the affected features is paused for the duration of the suspension. Upon permanent termination, your right to use the App ceases immediately and we may remove or delete the User Content and activity associated with your account. We may retain certain records — including your moderation history and a record of the reports and evidence that led to the action — where necessary to operate the App safely, to enforce these Terms, or to comply with our legal obligations, as described in our Privacy Policy.

13.5 Statement of Reasons and Right of Appeal

Where required by applicable law (including, for users in the United Kingdom and the European Union, the Digital Services Act and the UK Online Safety Act), we will provide you with a statement of reasons for a significant enforcement decision and information on how to appeal it. If you believe an enforcement decision was made in error, you may appeal by contacting us at [email protected]. We will review appeals in good faith and respond within a reasonable period.

13.6 Termination by You

You may stop using the App and delete your account at any time through the in-App account settings. Deletion of your account is handled in accordance with our Privacy Policy.

14.Limitation of Liability

The App is provided "as is." To the maximum extent permitted by law, Naprio LTD shall not be liable for any indirect, incidental, or consequential damages, including loss of profits, data, or damages resulting from AI-generated recommendations or your interactions with other users.

In no event shall our total liability exceed the greater of (a) the amount you have paid to us in the twelve months preceding the claim, or (b) one hundred US dollars ($100).

15.Dispute Resolution

These Terms shall be governed by the laws of England and Wales. Before filing any formal legal action, you agree to attempt to resolve the dispute informally by contacting [email protected].

16.General Provisions

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force. The provisions of Sections 6, 8, 13, 14, and 15 survive termination of your account. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Naprio LTD.

17.Contact Us

If you have any questions or concerns about these Terms, please contact us at: